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11
Tips for Interviewing a Sales Candidate
By Dave Stein, Author of How Winners Sell
In addition to consulting, training, and speaking, I perform
a lot of interviews of sales candidates for my clients.
Twenty years
ago, when I was first a VP of sales, I had had no professional
training in hiring. I was lucky enough to hire some winners who
were able to contribute to my company's (and my) success. But I
also hired those few reps who sold me during the interview but
couldn't sell enough to make their numbers.
Using what I learned and experienced over the past twenty years,
I developed an extremely effective and successful process for
hiring sales reps. No process is perfect, but over 93% of the
reps hired using this process are currently over-delivering
against quota.
I'd like to share with you 11 tips I wish I'd had twenty years
ago, that will enable you to improve your interviewing
effectiveness, resulting in making fewer mistakes:
-
Make sure you
know what you are looking for. If you are looking for the same
kind of rep you were hiring five years ago, please reconsider.
It may be time to upgrade your sales team, even if it's one rep
at a time. First, you'll need to reevaluate the requirements for
that position. What are the market, customer, and competitive
pressures? What skills (e.g. communication, business, industry
knowledge) and personal traits (e.g. intelligence, integrity,
tenacity) are required to win now? Put time into this. This is
very important.
-
Prepare your
questions in advance. If you've followed tip #1, you'll know
what skills and personal traits are required for success in this
job at this time. The questions you design should result in the
candidate recounting their actual behavior and thoughts during
selling situations rather than surreptitiously relating
concepts, theories, or what they wished they would have said and
done. You must include questions for every critical skill and
trait.
Order
the entire 1,050 word article
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(c) 2005
-- The Stein Advantage, Inc.
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